Introducing Avenir IT Voice
Enterprise-grade, HD Voice solutions to strengthen your business communications.
We appreciate the peace of mind knowing that our phone system is supported by the team at Avenir IT."
Mobile Web Phone Built In
Never miss a call with our mobile app for Android and iOS or use our web phone which can be accessed from any computer with a microphone and an internet connection. Working from home is no problem when you have the right unified communications tool set.
Integrates with Microsoft Teams
Optional: Get the best of both worlds: Advanced features, call recording and reporting of a fully fledged VoIP system, and ease of use and integration of Microsoft Teams Voice.
Self Serve Voice Portal
View your full call history, active calls in progress, usage statistics, voicemails, contacts, answering rules and so much more from one central portal.
Avenir IT Voice Features
Our Voice services include all the standard features you would expect, including:
Caller ID, Call Forward, Call Conference (3 way), Call hold, Call Logs, Call Transfer, Voicemail, Ring Groups, etc.
Click to Dial
Users can click to dial numbers and return calls in call history from their User Web Portal.
Call Blocking
Block unwanted and/or anonymous callers.
On Demand Call Recording
Records calls on your extension with simple keystrokes, record what you want, when you want.
Internet Fax
Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file or forward PDF document.
Hybrid Backup Solution
Maintain hourly local backups and daily Cloud backups.
Hunt Groups
Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.
Caller ID Block
Block your caller ID from being displayed on outbound calls.
Voicemail to Email
Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.
Follow Me
Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a hunt group.
Call Screening
Callers are required to record their name, and you get an audible option to accept/decline.
Time Frames
Easy drag and drop scheduler to set your office hours and call routing.
Virtual Receptionist
Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls.
Emergency Assistance (911)
Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.
Company Call Recording
Automatically record some or all company phone calls and save them securely.
Do Not Disturb
Callers go directly to voicemail when you don’t want to be interrupted.
Multiple Devices
You can register multiple devices for each extension. For example, you could have your office phone, your mobile device and another phone ring at the same time.
Simultaneous Ring
Same as Find Me - Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.