Introducing Avenir IT Voice

Enterprise-grade, HD Voice solutions to strengthen your business communications.

"We love Avenir IT Voice! The transition to our new desk phones went very well and the voice portal is extremely user friendly.
We appreciate the peace of mind knowing that our phone system is supported by the team at Avenir IT."

Sara Chambers

Backswath Management

Mobile Web Phone Built In

Never miss a call with our mobile app for Android and iOS or use our web phone which can be accessed from any computer with a microphone and an internet connection. Working from home is no problem when you have the right unified communications tool set.

Integrates with Microsoft Teams

Optional: Get the best of both worlds: Advanced features, call recording and reporting of a fully fledged VoIP system, and ease of use and integration of Microsoft Teams Voice.

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Self Serve Voice Portal

View your full call history, active calls in progress, usage statistics, voicemails, contacts, answering rules and so much more from one central portal.

Avenir IT Voice Features

Our Voice services include all the standard features you would expect, including:
Caller ID, Call Forward, Call Conference (3 way), Call hold, Call Logs, Call Transfer, Voicemail, Ring Groups, etc.

Click to Dial

Users can click to dial numbers and return calls in call history from their User Web Portal.

Hunt Groups

Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.

Call Screening

Callers are required to record their name, and you get an audible option to accept/decline.

Company Call Recording

Automatically record some or all company phone calls and save them securely.

Call Blocking

Block unwanted and/or anonymous callers.

Caller ID Block

Block your caller ID from being displayed on outbound calls.

Time Frames

Easy drag and drop scheduler to set your office hours and call routing.

Do Not Disturb

Callers go directly to voicemail when you don’t want to be interrupted.

On Demand Call Recording

Records calls on your extension with simple keystrokes, record what you want, when you want.

Voicemail to Email

Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.

Virtual Receptionist

Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls.

Multiple Devices

You can register multiple devices for each extension. For example, you could have your office phone, your mobile device and another phone ring at the same time.

Internet Fax

Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file or forward PDF document.

Follow Me

Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a hunt group.

Emergency Assistance (911)

Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.

Simultaneous Ring

Same as Find Me - Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.

Hold Music and Messages

Music and Messages on Hold

Essential Managed IT Services

Award Winning Helpdesk

Advanced Cybersecurity

Backup & Business Contunity

Avenir IT Voice Services

Avenir IT Mission Control