Customer Portal | Helpdesk: (204) 289-4084

Introducing Avenir IT Voice

Enterprise-grade, HD VoIP solution to strengthen your business communications.

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Android / iOS and Web Phone Built In

Never miss a call with our mobile app for Android and iOS or use our web phone which can be accessed from any computer with a microphone and an internet connection. Working from home is no problem when you have the right unified communications tool set.

Self Serve Voice Portal

View your full call history, active calls in progress, usage statistics, voicemails, contacts, answering rules and so much more from one central portal.

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Integrates with Microsoft Teams Voice

Upgrade Option: Get the best of both worlds: Advanced features, call recording and reporting of a fully fledged VoIP system, and ease of use and integration of Microsoft Teams Voice.

Avenir IT Voice Features:

Office Manager Web Portal

A dedicated portal that lets you control all functions and features of your phone system.

User Web Portal

An easy to use web portal for each user to review call logs, listen to and manage voicemail and change personal settings.

Call Conference (3 Way Calling)

Add another outgoing call to an already connected call.

Call Forward

Selectable options on forward always, forward on busy, when unanswered or when offline. You can also redirect calls to your mobile phone/external phone number or a user inside your office.

Call Hold

Easily puts a call on hold while you answer another call.

Call Logs

Provides downloadable detailed call records by extension or by company.

Call Screening

Callers are required to record their name, and you get an audible option to accept/decline.

Call Transfer

Transfer calls to another user or outside phone number.

Call Blocking

Block unwanted and/or anonymous callers.

Caller ID and Name Display

Know who is calling before you answer with name and number display.

Caller ID Block

Block your caller ID from being displayed on outbound calls.

Click to Dial

Users can click to dial numbers and return calls in call history from their User Web Portal.

Do Not Disturb

Callers go directly to voicemail when you don’t want to be interrupted.

Mobile Apps

Tablet, smartphone and computer apps are available to allow dialing to and from these mobile devices from a WiFi or cellular network.

On Demand Call Recording

Records calls on your extension with simple keystrokes, record what you want, when you want.

Ten-digit Dialing

No need to dial 9 or even 1 to make a long distance call.

Automated Attendant/Virtual Receptionist

Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls.

Time Frames

Easy drag and drop scheduler to set your office hours and call routing.

Voicemail

Every user gets their own voicemail to securely check messages from the phone, or a website from anywhere in the world.

Voicemail to Email

Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.

Mobile Softphone

Compatible with both Android and iOS the Mobile Softphone allows any user to use their cell phone like a desk phone.

Web Phone

Use an extension on the go using chrome with any computer and microphone. Compact and expanded views give users the choice to see active chats, answering rules, voicemail messages, and more.

Hunt Groups

Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.

Music and Messages on Hold

Upload your customized recordings. We can also record your message for you.

Simultaneous Ring

Same as Find Me - Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.

Company Call Recording

Automatically record some or all company phone calls and save them securely.

Multiple Devices

You can register multiple devices for each extension. For example, you could have your office phone, a soft phone on your mobile device and another phone at your home and all could ring at the same time.

Emergency Assistance (911)

Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.

Find Me – Follow Me

Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a hunt group.

Internet Fax

Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file or forward PDF document.

Discover the cost savings and endless features of Avenir IT Voice

If your organizations is using an old phone system, Avenir IT Voice can save your business thousands of dollars! Best of all, Avenir IT Voice supports local calling in most Manitoba communities including Winnipeg, Steinbach, Selkirk, Brandon and much more!

or call (204) 289-4384 to get started!