Android / iOS and Web Phone Built In
Never miss a call with our mobile app for Android and iOS or use our web phone which can be accessed from any computer with a microphone and an internet connection. Working from home is no problem when you have the right unified communications tool set.
Self Serve Voice Portal
View your full call history, active calls in progress, usage statistics, voicemails, contacts, answering rules and so much more from one central portal.
Integrates with Microsoft Teams Voice
Upgrade Option: Get the best of both worlds: Advanced features, call recording and reporting of a fully fledged VoIP system, and ease of use and integration of Microsoft Teams Voice.
"We love Avenir IT Voice! The transition to our new desk phones went very well and the voice portal is extremely user friendly. We appreciate the peace of mind knowing that our phone system is supported by the team at Avenir IT."
Avenir IT Voice Features:
Our VoIP service includes all the standard features you would expect, including: Callier ID, Call Forward, Call Conference (3 way), Call hold, Call Logs, Call Transfer, Voicemail, Ring Groups, etc.
Callers are required to record their name, and you get an audible option to accept/decline.
Block unwanted and/or anonymous callers.
Block your caller ID from being displayed on outbound calls.
Users can click to dial numbers and return calls in call history from their User Web Portal.
Callers go directly to voicemail when you don’t want to be interrupted.
Tablet, smartphone and computer apps are available to allow dialing to and from these mobile devices from a WiFi or cellular network.
Records calls on your extension with simple keystrokes, record what you want, when you want.
No need to dial 9 or even 1 to make a long distance call.
Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls.
Easy drag and drop scheduler to set your office hours and call routing.
Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.
Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a hunt group.
Use an extension on the go using chrome with any computer and microphone. Compact and expanded views give users the choice to see active chats, answering rules, voicemail messages, and more.
Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.
Upload your customized recordings. We can also record your message for you.
Same as Find Me - Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.
Automatically record some or all company phone calls and save them securely.
You can register multiple devices for each extension. For example, you could have your office phone, a soft phone on your mobile device and another phone at your home and all could ring at the same time.
Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.
Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file or forward PDF document.