Android / iOS and Web Phone Built In
Never miss a call with our mobile app for Android and iOS or use our web phone which can be accessed from any computer with a microphone and an internet connection. Working from home is no problem when you have the right unified communications tool set.
Self Serve Voice Portal
View your full call history, active calls in progress, usage statistics, voicemails, contacts, answering rules and so much more from one central portal.
Integrates with Microsoft Teams Voice
Upgrade Option: Get the best of both worlds: Advanced features, call recording and reporting of a fully fledged VoIP system, and ease of use and integration of Microsoft Teams Voice.
Avenir IT Voice Features:
A dedicated portal that lets you control all functions and features of your phone system.
An easy to use web portal for each user to review call logs, listen to and manage voicemail and change personal settings.
Add another outgoing call to an already connected call.
Selectable options on forward always, forward on busy, when unanswered or when offline. You can also redirect calls to your mobile phone/external phone number or a user inside your office.
Easily puts a call on hold while you answer another call.
Provides downloadable detailed call records by extension or by company.
Callers are required to record their name, and you get an audible option to accept/decline.
Transfer calls to another user or outside phone number.
Block unwanted and/or anonymous callers.
Know who is calling before you answer with name and number display.
Block your caller ID from being displayed on outbound calls.
Users can click to dial numbers and return calls in call history from their User Web Portal.
Callers go directly to voicemail when you don’t want to be interrupted.
Tablet, smartphone and computer apps are available to allow dialing to and from these mobile devices from a WiFi or cellular network.
Records calls on your extension with simple keystrokes, record what you want, when you want.
No need to dial 9 or even 1 to make a long distance call.
Streamline efficiency with an Automated Attendant to answer and direct all your inbound calls.
Easy drag and drop scheduler to set your office hours and call routing.
Every user gets their own voicemail to securely check messages from the phone, or a website from anywhere in the world.
Receive voicemail as an audio file attached to email. Can be played back on your smartphone. Also see optional Voicemail Transcription.
Compatible with both Android and iOS the Mobile Softphone allows any user to use their cell phone like a desk phone.
Use an extension on the go using chrome with any computer and microphone. Compact and expanded views give users the choice to see active chats, answering rules, voicemail messages, and more.
Calls can be forwarded to multiple numbers that will ring all at the same time or in a sequence you define.
Upload your customized recordings. We can also record your message for you.
Same as Find Me - Follow Me, allows you to program many numbers where you can be called in a cascading or simultaneous order.
Automatically record some or all company phone calls and save them securely.
You can register multiple devices for each extension. For example, you could have your office phone, a soft phone on your mobile device and another phone at your home and all could ring at the same time.
Set an address for individual extensions (users) or for your entire company so that responders know where to send help in the event of an emergency.
Calls can be forwarded to multiple users or telephone numbers that will ring all at the same time or in a sequence you define. For example, the sales or service team can be in a hunt group.
Easily send faxes via the web or email. Receive faxes via the Web or in your email as an easy-to-file or forward PDF document.